GDPR Compliance Policy

Foodplatecenter (“we”, “our”, “us”) is committed to protecting the privacy and personal data of all users of our website foodplatecenter.com. This policy explains how we collect, use, share and safeguard your personal information in accordance with the European Union General Data Protection Regulation (GDPR). By using our services, you acknowledge that you have read and understood this policy.

1. Types of Personal Data We Collect

• Email addresses: Collected when you sign up for newsletters, create an account, or place an order.
• Cookies and similar technologies: We use first‑party cookies to remember your preferences, track site usage, and personalize content. Third‑party analytics cookies help us understand traffic patterns.
• Analytics data: Google Analytics and other anonymised tools capture metrics such as page views, session duration, and device information to improve user experience.

2. Legal Basis for Processing

We rely on the following lawful bases to process your personal data:

• Consent: For optional newsletters and marketing communications.
• Legitimate interest: To provide, improve and secure our services, and for internal analytics that do not involve personal data.

3. How We Protect Your Data

Foodplatecenter employs a range of technical and organisational measures to protect your personal data:

• Transport Layer Security (TLS) to encrypt data in transit.
• Secure, hardened servers with regular vulnerability scans.
• Access controls and role‑based permissions to limit who can view or modify data.
• Data minimisation and anonymisation where possible.
• Limited retention periods: we retain personal data only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

4. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You can correct inaccurate or incomplete personal data.
• Right to Erasure: You can ask us to delete your personal data under certain circumstances.
• Right to Restrict Processing: You may limit how we process your data, for example, if you contest its accuracy.
• Right to Data Portability: You can receive your data in a structured, commonly used format and transfer it to another controller.
• Right to Object: You may object to processing for direct marketing or profiling.
• Right to Withdraw Consent: You can withdraw consent at any time, and it will not affect the lawfulness of processing based on consent before withdrawal.

5. How to Exercise Your Rights

To exercise any of the above rights, please contact us at [email protected]. When you email us, provide the following information to help us identify you:

• Full name and contact details.
• Any account identifiers or email address used on our site.
• A clear statement of the right you wish to exercise.

We will respond to your request within 30 days of receipt. If additional verification is required, we may ask for supplementary information to confirm your identity. If you believe we have failed to comply with your request, you may file a complaint with the competent supervisory authority in the EU member state where you reside.

6. Data Retention Policy

We retain personal data only as long as necessary to achieve the purposes for which it was collected, or as required by law. Typical retention periods are:

• Account information: up to 5 years after account deletion.
• Email marketing lists: up to 3 years after last interaction.
• Analytics data: anonymised and retained for 12 months.

7. International Transfers

We do not transfer personal data outside the European Economic Area (EEA). If we ever need to do so, we will use standard contractual clauses or other approved mechanisms to ensure a comparable level of protection.

8. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page and will become effective immediately upon posting. The last update was on April 03, 2026. We encourage you to review this policy periodically.